You cannot access MySQL remotely, however we provide the phpmyadmin software which can be used to...Can I add addon domains without changing the DNS first?
It is possible to do this but we do not recommend it. However if it is an absolute...Can I change my cpanel user name?
If you have web hosting or business hosting account:It is possible to change the cPanel username,...Can I create my own .htaccess files?
Yes, you can create them.Can I host an IDN (Internationaled Domain Name) with you?
Yes, you can host any internationalized domain names under your account with us. On all our...Can I use ASP and asp.net?
Most of our servers do not support ASP as it can be supported on a Windows-based server only, and...Can I use JSP on my site?
No we do not support JSP on our hosting plansCan I use my own domain whois information?
By default all new domain registrations are whois protected for your security. If you want your...Do you allow SSH access?
We offer jailed shell access on all our servers.What does Jailed Shell Mean?Jailed Shell provides...Do you allow adult content on your servers?
We do not allow adult content on any of our services.However we recommend you to...Do you backup my website?
We do daily backups on shared hosting only (Web Hosting, Business) however, we recommend you to...Do you have DDoS protection on your servers?
We provide basic DDoS protection, which helps to limit the amount of connections to the server....Do you monitor your servers?
We monitor our servers 24x7. We use Nagios server monitoring software to check the availability...Do you offer shopping carts?
Yes, you can run your online shop with us.All of our web hosting plans are e-commerce compliant...Do you protect your servers from spam?
We employ the following features for spam protection:SpamAssassin; it is used globally on all the...Do you provide domain registration services?
Yes. We provide different TLD for domain registrationDo you support frontpage?
Frontpage extensions are no longer supported due to the fact that this software has been...How can I upgrade my hosting package?
It is possible to upgrade your account at any time and it is very easy to do this.You just need...How is security granted on Pinoywebmaster server?
Pinoywebmaster takes security of its servers very seriously. Below are the facts to prove...I have Windows or Apple Macintosh installed on my home and office computer. Can I use your services?
It does not matter which operating system you have installed on your home or office computer. You...Is there a limit on the Mail Box size?
The size of each mail box can be controlled by the customer, but it should not exceed the total...There has got to be a catch to this. Is there any hidden fee I am not aware of at this time?
There are no hidden fees at all.All our prices are clearly listed on the website.Feel free to...What Operating System do you use on the servers?
We use CentOS Linux and FreeBSD Operating systems on our shared serversWhat is your uptime guarantee?
We guarantee 99.9% uptime of our servers.Our experienced technical staff monitors servers’...What version of PHP do you use?
We support both php 4.0 + and php 5+ versions on our servers.Please contact our support team to...Where can i check my server status?
You can check the server status in your cPanel. The server status information box can be accessed...Which domain extensions can you host?
We can host any valid domain extension as long as the domain registrar allows you to change the DNS.Will I be able to renew my services at the same price I bought?
Yes, we offer a price freeze for all our services. Your account will have the same price...an I have my own custom error pages?
Yes, we do, and you can set them up inside your cPanel control panel.
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